General Repairs
If you wish to repair your luggage out of warranty we also offer minor and moderate repairs for other brands:
Zipper Repair
We repair stuck or broken zippers, replace missing zipper tabs, and fix minor damage to zipper teeth, ensuring your luggage closes securely.
Tear and Patch Services
Fixing rips and tears to enhance the longevity of your luggage.
Wheels, Handle and Corner Guard Repairs
Addressing issues with wheels and handles only if no new parts are needed, missing rivets or screws.
Submit a Repair Request
To ensure a smooth and efficient process, please fill out this quick form with your luggage details. A Warranty Processing & Inspection Fee may apply. This small fee covers the inspection and warranty claim processing to ensure the best possible solution for your luggage. Please allow 5 to 7 business days for a reply due to the high volume of requests.
Make sure to have the following information available:
- Photos:Â
- A clear photo of the luggage serial number.
- A close-up photo of the damage.
- A full photo of the entire luggage.
- Size and color of product.
- Purchase information.
- Detailed description of the repair needed.
- Style number located on interior label.
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